Utility Billing

 

 
Contact Us

200 N. 12th St.
Corsicana, TX 75110
Telephone: (903)654-4825
Fax: (903)654-4842
Email: CustomerService@ci.corsicana.tx.us

Hours of Operation:

Our normal business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding weekends and observed holidays.

Department Overview

The Utility Billing Office is responsible for measuring the usage and accurately calculating and billing water, wastewater, and garbage services in accordance with rates implemented by City Council. Meters throughout the City are read electronically via a radio read system.

In addition, this office provides minor meter maintenance and centralized cashiering for the City. Our courteous and friendly customer service representatives are available during office hours to answer your billing related questions.

The Utility Billing Office is located at the north end of the Corsicana Government Center.

Water or Sewer Emergencies

For water or sewer related issues and to report water leaks, please contact the Service Center at (903)654-4893, 8:00 a.m. to 4:30 p.m., Monday through Friday. After hours, weekends, and city holidays, please call (903)654-4902.

If the water supply problem is between the water meter and your residence, or if you have a sewer problem within your property, you will need to call a plumber for repairs. Call the emergency number for water supply problems on the City side of the meter and for sewer problems originating beyond your property line. Water and sewer lines are maintained by the Public Works Department.